Frequently Asked Questions

Valet trash is a scheduled service where residents place bagged household trash outside their doors on designated nights. Our team collects the bags after hours and transports them to onsite dumpsters or compactors—keeping communities clean and consistent.

We work with luxury and Class A apartment communities, professionally managed multifamily properties, and select HOAs and condominium communities where valet trash is a strong operational fit.

Pickup schedules are clearly defined with property management and typically occur on set evenings each week. Optional additional pickup nights are available if needed.

Service is performed during agreed-upon after-hours time windows to minimize disruption to residents and maintain a clean, quiet community.

No. Residents place properly bagged household trash outside their door according to community guidelines provided by management.

We collect bagged household trash only.

To keep service consistent and efficient, we do not collect: bulk or junk items, furniture, mattresses, or appliances, construction or renovation debris, or loose/unbagged trash. Clear guidelines help reduce confusion and complaints.

Yes—where supported by the property. Recycling schedules, accepted materials, and participation requirements are clearly defined with management.

Holiday schedules and service adjustments are communicated in advance. If changes are needed, we coordinate directly with property management so residents have clear expectations.

You work directly with our local team, not a call center. This ensures faster responses, clear communication, and direct accountability.

No. Our agreements are flexible and designed to fit your property's needs. We believe in earning your business through consistent service—not long-term lock-ins.

When executed properly, valet trash reduces resident complaints, keeps common areas cleaner, creates predictable operations, minimizes onsite staff involvement, and improves overall resident satisfaction.

Simply request a quote or schedule a property walkthrough. We'll review your property layout, confirm scheduling, and outline service expectations before launch.